Research sweep · deep · 2024 – 2026

Designing AI Operating Models Around Humans

How humans are adapting to AI between June 2024 and June 2026, weighing measured benefits and harms, and how organizations should design operating models around human cognitive load and behavioural patterns rather than forcing adoption, covering cognitive overload from supervising multiple agents at machine speed (context switching, automation complacency, vigilance fatigue), the poor budget and value outcomes of top-down AI mandates and token-maximizing usage, the gap between model welfare functions (such as Anthropic's) and any equivalent human or worker welfare function, and how much good human outcomes depend on model training versus orchestration and deployment design.

  • GPT-5.5
  • financial
  • frontier
  • academic
  • vc
  • blogs
  • tech

Synthesised 2026-06-15

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AI adoption moved faster than organisational redesign between June 2024 and June 2026. Gallup found workplace AI use had nearly doubled in two years by mid-2025, while NBER’s adoption research showed generative AI spreading at a pace comparable to earlier general-purpose technologies. Yet the strongest evidence now…

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